Setting up your IT as a student
Find out what IT services are available to you and how to access them on and off-campus.
Find your username and email
Due to the COVID pandemic it is important that you read our guide to Preparing yourself to study remotely
Registering at the University gives you access to many IT services. You will need your username to log in to them. Your username is on your library card. It will be a combination of letters and numbers, for example abc123. Your email address will then be email@example.com, for example firstname.lastname@example.org.
You will have chosen a password on registration. If you have forgotten it you can reset your University password.
Connect to the Internet
Eduroam is our free Wi-Fi service that students should use. You will be able to connect to eduroam Wi-Fi at universities across the UK and abroad. By now you may have already accessed it on your device. If not you should use our guide to connecting to Wi-Fi as a student or for any guests you have.
Keep yourself and others safe with antivirus
Install a good quality antivirus software on your personal device so that you don't become vulnerable to threats from the internet, emails or infected files. Windows 10 has its own built-in protection so make sure it's turned on and updated.
You can also help protect yourself by reading our guide on avoiding phishing and email scams. We will never ask you for your password or personal information by email. To report suspicious emails in Outlook, forward them as an attachment to email@example.com.
Access your University email and calendar
Outlook Web App (OWA) is the simplest way you can access your University email and calendar, using your web browser on any device:
- Log into OWA
- Enter your university username, found on your library card, for example, abc123, and password to log in.
Access your University files and printers from your own device
Use our guide to find an available University computer, or access your University files, software and printers from your own device.
- access your University file storage space (your H: drive on a University computer) using files.bath
- set up printing from your own device
- use UniApps or UniDesk to access University software on your personal device
- set up a VPN to use your personal device as if it were a University computer
Get IT equipment
You can buy IT equipment from our campus IT Shop. We can help you choose the best desktop, laptop or tablet device. We sell them at not for profit prices and they come complete with a 3-5 year warranty. We also sell a range of computer accessories including cables, mice and headsets.
Get software including Microsoft Office
You can use a variety of software at University for free on your personal device or a University computer. You can download and install Microsoft Office 365 ProPlus on your own device for free.
Get help and support with your IT needs
If you are having any problems with setting up your IT please contact us. We also have a number of other sources of information:
- browse our guides
- use our helpdesk for more technical information, for example how to map university drives to your computer
- have a look at our learning platform where you can learn all about Microsoft 365 tools, filled with easy to use guides, hints & tips
We aim to ensure that all of our IT services are accessible to everyone. There are a number of services and assistive software packages that can help you during your time at university. We work with Student Services to provide support to those who need it, particularly those with disabilities. For more information you can:
- follow our guide to getting specialist IT equipment to help you study
- contact Student Services
- find out more from the Disability Service group
- read about our Assistive Technologies room
We offer a range of training on common applications to help you study effectively and manage your data. This includes:
- Microsoft Excel to manage and present your data
- Microsoft Word for managing your dissertations and long documents
- OneNote for creating and managing your lecture notes
- MindGenius for organising your ideas